Operations Manager (SG) - Food Delivery Startup

Are you a foodie with a desire to be a part of one of the fastest growing start-up? Our client is a key player in transforming a boring dinner at home into an exciting dinner party with food delivered from your favourite local restaurant!

As an Operations Manager, you will play a crucial role in ensuring a seamless delivery service for customers, as well as drive the internal logistics operations. 

You will:

  • Operate and coordinate with multiple teams within the operations function: rider hiring, operations support, payments, communications and engagement.
  • Leverage on data to improve efficiency and effectiveness of the fleet of 4000 (and growing) riders.
  • Drive operations and use your existing knowledge and experience to improve performance.
  • Increase the data analytics capability in the operations team and identify behavioural trends along the way. 
  • Convert insights into strategic projects, prioritise team goals and set ambitious timelines to reach them.
  • Optimize current processes.  Identify areas of improvement and develop new processes across all operating areas. 

You need: 

  • A university degree from a reputable university
  • Strong data analytics skills, you’ll be able to interpret and present data to various audiences and translate quantitative findings into action plans.
  • Process driven mentality and sound business judgment through analytical thinking.
  • A driven and confident personality, who can thrive in a fast-paced environment whilst keeping a cool head.
  • Proven operational and analytical experience previously. 
  • Strong problem solving and analytical skills with great attention to detail.
  • Ability to write Python Script or SQL is a plus.

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