Business Process & Improvement Lead (SG) - Fashion Retail
Our client is a home-grown fashion retail brand headquartered in Singapore. They have set up stores in the region and are looking to expand their business further through e-commerce and digital marketing.
Our client is looking for a technology driven person who can engage stakeholders in solving key complex and diverse business problems across the organisation, such as increasing customer experience, creating seamless online to offline processes, and implementing internal systems to drive productivity. This position requires an excellent track record of delivering technology driven process improvement projects as well as the ability to lead the business processes and transform a brick and mortar business into a O2O powerhouse
If you are a young, ambitious, and technically savvy candidate who loves exploring different tools and has the knowledge to work with the right resources to implement them effectively, this is the right job for you!
Identify company business needs and work strategically to provide thoughtful technical solutions with measurable results
Translate management requirements into project scopes and deliverables
Be the management and organization go-to person for all things digital and technical
Explore new technologies that can be applicable in their industry
Research, develop and lead detailed business improvement projects with detailed scope, metrics, tracking and resources
Adapt to changes in project deliverables and scope requests, and manage and smoothen their impact on the project schedules and budgets
Ensure scheduled project delivery and successful training of internal users.
Creative with deep technological expertise, business acumen and development background
Confident in communicating ideas and technical information to non-technical stakeholders
Full of initiatives, well-rounded, a strategic thinker, organised, a team player, positive, highly motivated, excellent written and verbal communications on both technical and layman-friendly levels
Excellent project planning and management skills including task breakdowns, estimation of timings, assignment of tasks to team members, sprint planning and scope adjustments
Strong advocate of standards and challenge the status quo with new and emerging technology to address new business challenges
Bilingual (written and conversational) in English and Mandarin (Fluency in Mandarin is a must)
Bachelor’s degree in computer science, information systems or related field
Preferably with 5 years of experience in:
Agile Methodologies, Design Thinking
Consulting and Project Management of retail and e-commerce technical implementations.