Membership Lead (SG) - Property

Our client is the region’s largest innovation centric community. After years of pioneering and creating the most authentic co-working communities in Singapore, they have found that the world needs a better way for co-working, innovation and growth. Our client drives growth and betterment for the diverse community of innovators. At their core is the greatest asset they’ve always had, which is their visionary communities, partners and a true spirit of collaboration. On top of this, our client is consistently producing game changing businesses through their expanded network, beautiful spaces, and high touch customer services.

Our client wants to be a force of change that leaves every individual and business better than when they found them.

Role Overview:

  • Support the Head of Sales & Marketing and Business Development Lead in the preparation and scoping of deals, sales decks and other relevant materials

  • Ensure high levels of customer satisfaction through excellent sales service

  • Assess customers needs and provide assistance and information on product features

  • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis

  • Be always knowledgeable on products offered and able to discuss available options

  • Process POS (point of sale) purchases where needed

  • Cross sell products for coworking, events, and CI where appropriate

  • Team up with co-workers to ensure proper customer service pre and post sales

  • Build productive trust relationships with customers

  • Suggest ways to improve sales (e.g. planning marketing activities, changing the site design)

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