Credit Operations Manager (SG/MY) - Financial Services [25M01]
Our client
Our client is a leading financial services firm based in Singapore, with a strong reputation among entrepreneurs and investors.
The role
They are seeking a highly motivated and experienced Credit Operations Manager to play a critical role in establishing and operating their invoice factoring business unit. This is a unique opportunity to build a function from the ground up, leveraging your expertise in credit management, invoice factoring, and technology.
Reporting directly to the Chief Financial Officer, you will be responsible for the end-to-end management of the invoice factoring process, from client onboarding and credit assessment to funding and collections.
Key Responsibilities
Operational Execution:
Manage the day-to-day operations of the invoice factoring unit, including client onboarding, credit analysis, risk assessment, funding, collections, and reporting.
Be the Subject matter expert and power user of Loan Management System. Utilise it to effectively streamline processes and improve operational efficiency
Ensure compliance with all relevant regulations and internal policies.
Credit Analysis and Risk Management:
Work with investment and portfolio management team to ensure credit-worthiness of existing and potential clients
Ensure that risk mitigation measures are in place for existing and potential clients.
Process Improvement:
Continuously analyze operational processes and identify opportunities for improvement.
Develop and implement process enhancements to optimize efficiency, reduce costs, and improve client satisfaction.
Leverage technology to automate tasks and improve data management.
Client Relationship Management:
Maintain strong relationships with clients by providing exceptional service and support.
Respond to client inquiries and resolve issues in a timely and professional manner.
Reporting and Analysis:
Prepare regular reports on loan performance, key metrics, and risk indicators.
Analyze data to identify trends, patterns, and potential issues.
Provide insights and recommendations to management to support decision-making.
Key Requirements
Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
Minimum of 5 years of experience in credit operations, with a focus on invoice factoring.
Strong understanding of invoice factoring principles, processes, and best practices.
Proven ability to manage the full cycle of invoice factoring operations.
Experience in utilizing technology platforms for credit analysis and risk management.
Excellent credit risk assessment and analytical skills.
Strong communication, interpersonal, and problem-solving skills.
Experience in the financial services industry, particularly in asset-based lending or trade finance.
Familiarity with relevant regulatory requirements.
Location:
Singapore or Malaysia