Our Client

Our client is a fast-growing, profitable technology company on a mission to transform how small brick-and-mortar businesses operate by reducing the day-to-day complexity of running their operations. Through an integrated ecosystem of AI-powered solutions spanning order management, payments, delivery enablement, and point-of-sale software, the company enables a seamless and frictionless connection between merchants and their customers.

With nearly a decade of sustained profitability and significant revenue expansion in recent years, the company has built strong market momentum, scaled its team and product capabilities, and earned the trust of thousands of loyal business partners while supporting millions of end consumers. Backed by reputable investors and recognised as a top workplace in recent industry rankings, it offers an exciting environment for ambitious talent seeking to create meaningful, real-world impact at scale.

The Role

The Manager, Growth & Strategy will act as a close partner to the Head of Growth & Strategy, helping to drive our most critical growth workstreams while building toward owning them end-to-end. This role blends strategy and execution: structuring ambiguous problems, designing and testing GTM motions, and working hands-on with internal teams and clients to turn ideas into results. Over time, this person is expected to take ownership of mature growth motions and help scale our overall growth engine as the company expands its scope.

Key Responsibilities

• You will partner with the Head of Growth & Strategy to design, test, and scale go-to-market motions across our products

• You will have increasing ownership of mature cross-sell motions, including targets, playbooks, enablement, and performance tracking.

• You will lead GTM experiments such as pricing tests, new cross-sell motions, and bundling strategies; analyze results and make clear recommendations.

• You will own growth analytics and performance tracking across the funnel, including top-of-funnel, conversion rates, activation, and post-close performance.

• You will set up, maintain, and continuously improve growth and sales operations processes, including CRM tooling (e.g. Salesforce), dashboards, and reporting cadence

• You will work closely with internal teams, including Customer Success, Sales, Product, and Operations, to influence execution, improve adoption, and unblock bottlenecks.

• You will be client-facing: join sales and cross-sell calls, conduct client discovery, and refine talk tracks and sales coaching based on real conversations.

Key Requirements

• You have 4 to 8 years of experience in growth, strategy, consulting, revenue operations, or GTM roles in fast-paced environments (tech, startups, or adjacent).

• You have advanced analytical and modeling skills; able to define metrics, track funnel performance, and translate data into decisions.

• You have a proven ability to design and improve processes, especially in ambiguous, cross-functional settings.

• You are comfortable using modern tools and AI-assisted workflows to improve analysis, productivity, and decision-making.

• You are fluent in Mandarin and English; comfortable speaking with restaurant owners and frontline operators