Subject Matter Expert - Asset Management (ID) - Mining Tech Consulting [24F03]
Our client is a mining tech consulting company that is looking for a subject matter expert (asset Management). The individual will
Develop customized demos or proofs of concept or implementation plans (asset management product)
Provide ongoing technical support and guidance to both product, sales and customer (asset management product)
Serve as a subject matter expert (asset management area) during sales presentations and discussions
Responsibilities
Work closely with the sales team to identify customer needs and develop customized demos and proofs of concept to showcase software solutions
Act as a subject matter expert (asset management area) during sales presentations and discussions with customers
Conduct on-site assessments of customer needs and provide recommendations on how to best leverage software solutions to achieve their goals
Support the change management process and enable the customer to fully utilize the company’s software offering (on-site support)
Provide mining expertise and best practices to the customer in heavy equipment management
Consult with the customer on changes to key business processes to unlock additional savings
Collaborate with product development and engineering teams to ensure that customer feedback is incorporated into product roadmaps
Requirements
Bachelor’s/Master’s degree in mechanical engineering, electrical engineering, reliability engineering, or related field
10+ years of experience in the mining industry, with a strong technical background – a deep understanding of mining industry technology trends and best practices
Proficient in equipment condition monitoring, with specialization in tribology & oil analysis will be an advantage for this position
Willingness to travel to customer sites as needed
Additional requirements:
Preferably from specialist technician role at “Component Rebuild Centre” ( i.e CRC or KRA) – minimum 10 years of deep exposure in this area
Mastered equipment monitoring system (i.e specialist equipment health/equipment mining technology) – exposures in monitoring electronic data health, understand VIMS/VIDS or VHMS
Balanced working experience in heavy equipment management between manufacturers (exposures in original equipment manufacturer) & mining customer/contractor